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Staff

Add the people who perform or support your bookings at Settings → Staff. Each staff member gets a profile, a role, optional pricing adjustments, and a place on your public booking page.

Adding a staff member​

Choose New staff and fill in:

  • Photo — JPG, PNG, WebP, or HEIC.
  • Name — required.
  • Email — required for new members; they'll use it to sign in.
  • Phone — optional.
  • Bio — up to 80 characters, shown on the public booking page.
  • Public title — for example "Coach" or "Assistant", shown beneath their name. Leave blank to hide it.
  • Shown on public booking page / Hidden from public booking page — whether customers can see and pick this person.
  • Price adjustment — None, Flat amount ($), or Percentage (%) — added to bookings this staff member performs.
  • Buffer time (minutes) — recovery time between their sessions.
  • Assigned space — the space they primarily work from.

Roles​

Each staff member has a role that controls what they can do in the dashboard:

  • Business Owner — full access, including payments, reports, settings, and billing.
  • Manager — operations and settings, but no billing management.
  • Staff — calendar, bookings, clients, and messages.
  • Photographer — staff-level access without locations, payments, reports, or settings.

Manage members from the staff table — Edit, Suspend, or Reactivate. Suspending someone with staff-required services warns you first, since those services could end up without eligible staff.

Staffing modes per service​

Each service chooses how staff are involved, in the service editor's Staff section:

  • No staff required — self-service; the calendar never checks staff.
  • Staff optional — customers may book without staff; bookings with staff assigned track that person.
  • Staff required — a booking needs staff. Enforcement follows the mode: required staff means the calendar only offers times an eligible staff member can actually cover.

For the customer-facing side, choose Customer staff selection:

  • Do not show staff — customers never see team members.
  • Customer may request — customers can name a preferred person.
  • Customer must choose — customers pick their staff member before the booking completes (available when staff are required).
Deferred assignment — "Assign later"

If a service uses Assign later timing (see Booking rules), customers book without picking anyone, and the booking lands in a Staffing needed state. Assign a staff member from the booking drawer before the claim deadline — the dashboard raises a persistent Deferred booking needs staff alert until you do.

Staff schedules​

Slotted checks staff calendars when deciding availability — staff with synced Google Calendars block out their busy times (see Calendar). Eligible staff are also filtered by the schedule they can work; make sure each bookable staff member's availability matches when customers should be able to book them.